This Refund Policy (“Policy”) outlines the terms and conditions under which Zam Zam World (“Zam Zam World,” “we,” “us,” or “our”) provides refunds to users (“User,” “Client,” or “you”) for services rendered. We strive to ensure customer satisfaction and fair treatment in all our transactions. By accessing or using our website https://zamzamworld.in/ (“Website”) or availing our marketing services, you agree to abide by this Policy.
1. Refund Eligibility: 1.1. Refunds may be granted at the discretion of Zam Zam World in the following circumstances: a) If services paid for have not been provided by Zam Zam World due to unforeseen circumstances or issues on our end. b) If services provided by Zam Zam World do not meet the specifications outlined in the service agreement or proposal. 1.2. Refunds will not be granted if the User has violated the terms of the service agreement, engaged in fraudulent activity, or failed to provide accurate information necessary for the provision of services.
2. Refund Process: 2.1. To request a refund, the User must submit a written request to Zam Zam World detailing the reasons for the refund request and providing any supporting documentation. 2.2. Refund requests will be reviewed by Zam Zam World, and a decision will be made within a reasonable timeframe. 2.3. If a refund is approved, Zam Zam World will process the refund within 15 days of approval using the original method of payment.
3. Partial Refunds: 3.1. In some cases, Zam Zam World may offer partial refunds based on the extent of services provided or the circumstances surrounding the refund request. 3.2. Partial refunds will be determined at the discretion of Zam Zam World and will be communicated to the User along with the reasons for the partial refund.
4. Non-Refundable Fees: 4.1. Certain fees and charges may be non-refundable, including but not limited to administrative fees, setup fees, and third-party fees incurred by Zam Zam World in providing services to the User. 4.2. Non-refundable fees will be clearly outlined in the service agreement or proposal provided to the User.
5. Contact Us: If you have any questions or concerns about this Refund Policy or your eligibility for a refund, please contact us at: Zam Zam World Sadar Bazar, New Delhi 110006
Email: marketing@zamzamworld.in
Mobile Number: +91 9088810595
6. Changes to this Refund Policy: 6.1. We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting the revised Policy on this page. 6.2. We encourage you to review this Policy periodically for any updates or changes.
By accessing or using our Website and services, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy. If you do not agree with any provision of this Policy, please do not use our Website and services.
